Refunds
Refunds, in plain English.
Effective UNVERIFIED: date the terms, privacy and refund pages take effect.
If the feed goes down
Feed down more than 24 hours in a paid month: that month is credited. UNVERIFIED: confirm the refund-credit line above before it is published
The credit is applied to your next month, or refunded in SOL if you're not continuing.
Before you pay
You get a test alert in your channel before paying anything, so you can see exactly what your members will get.
Stopping
Nothing renews automatically, so there's nothing to cancel: don't pay the next month. A month already paid runs to its end.
What we don't refund
Market outcomes. Calls are information, and coins that don't perform aren't grounds for a refund. The public tracker shows the misses as well as the winners.
How to ask
Message our support Discord or UNVERIFIED: support email address with your community name and the payment's transaction link. Refunds are paid in SOL to the wallet that paid.